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  #1  
Old 30-09-2011, 05:02 AM
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Broken rods in post

i ordered a GL3 off of here, and recieved it today. keen as to have a look at it ibusted it out of the packaging, looked at it and much to my dissapointment it looks like it had been crushed
has anyone had this problem? and what can i do about it?
cheers, dale.


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Old 30-09-2011, 05:08 AM
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Depending on how it was sent, if it was registered with insurance you should be ok. Contact austpost 13 POST and they should be able to give you a run down on what you are covered for.
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  #3  
Old 30-09-2011, 05:13 AM
Breamobsession Breamobsession is offline
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I would scream #o& #h^ f%#% %$d &h#t h$p%&n Then cry myself to sleep in the hope then when i wake up it was all a bad dream.
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Old 30-09-2011, 05:23 AM
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Windknot Windknot is offline
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Australia Post will inspect the wrapping of the parcel to check if it was adequate to withstand the rigors of travelling though the post. If they deem it to be inadequate, they won't pay any compensation. If it is deemed to be adequate you will be entitled to a small compensation payment.

If the packaging is adequate, Australia Post will accept the blame for the damage. If the packaging is inadequate, Australia Post will blame the sender.

If the rod was posted in a good strong tube, then I'd say you should receive something.

Did you have to sign for the rod when it was delivered? If so, it will be insured to some degree.

Mick
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  #5  
Old 30-09-2011, 05:30 AM
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Don't expect much from Australia Post. They aren't exactly the easiest crowd to work with. I lost a RCS spool through the post, 3 weeks of negotiation with no result. I just gave up and excepted my lost.
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Old 30-09-2011, 05:36 AM
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Quote:
Originally Posted by Breamobsession View Post
I would scream #o& #h^ f%#% %$d &h#t h$p%&n Then cry myself to sleep in the hope then when i wake up it was all a bad dream.
This x 100..
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  #7  
Old 30-09-2011, 05:52 AM
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Quote:
Originally Posted by Breamobsession View Post
I would scream #o& #h^ f%#% %$d &h#t h$p%&n Then cry myself to sleep in the hope then when i wake up it was all a bad dream.
Hahaha yeah mate, am not the happiest camper.
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Old 30-09-2011, 06:00 AM
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So what's the go with the loomis expeditor warranty.

Use it, that's what you pay for.

Cheers

Lee
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  #9  
Old 30-09-2011, 06:01 AM
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Ouch. How disappointing!!! I don't think Aust Post will take the blame for that one. They will turn it back on the sender and the way it was packed.
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Old 30-09-2011, 06:07 AM
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i forgot to mention, it wasnt auspost. it was a courier job from allied pickfords.
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Old 30-09-2011, 06:27 AM
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Quote:
Originally Posted by leelee View Post
So what's the go with the loomis expeditor warranty.

Use it, that's what you pay for.

Cheers

Lee
Now that Shimano own it expect to pay 50% of original retail price, KISS the old warranty goodbye
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Old 30-09-2011, 06:29 AM
smokindrags smokindrags is offline
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I am pretty sure once you have signed for the parcel
It pretty much says you have excepted the parcel in 100%
undamaged condition.

All rods should be sent via PVC rod tube Only
Or heavy heavy thick cardboard tube nothing less.
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  #13  
Old 30-09-2011, 06:42 AM
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the rod turned up on my doorstep, nobody signed for it.
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Old 30-09-2011, 08:35 AM
COS COS is offline
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I would be demanding to see WHO signed for it then? Id be wanting a copy from the courier company, some companies are lazy(staff/delivery drivers)dont get anyone to sign they just leave it by the front door, they are not supposed to do that they should take it back and leave a delivery note in mailbox telling you to come and pick it up!
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Old 30-09-2011, 08:46 AM
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yerp! ask for a POD (proof of delivery), there should be a referance name to whom they should of delivered it too. These problems will result in an investigation and keep the pressure on them. Insurance in basically garanteed if no POD can be provided even if no insurance was paid for in the cost. covered up to either $500 or $1000 usually.

As long as it wasnt swift and shift you should be right!
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